About this Event This masterclass will delve into the power of conversation as a transformative tool. It is based on the book Now We’re Talking: How to discuss what really matters, which simplifies complex territory with clarity, insight and practical tools. You will leave the masterclass with a greater sense of confidence, competence and courage…
Have you have been part of a meeting where the real conversation never happened? Have you been in a room where everyone was aware of what the real issue was but no one was willing to name it? Have you ever wondered what it would take to shift a lacklustre meeting into an engaged dialogue?…
We’re all familiar with the notion of what makes people tick. When managers and leaders tune into what motivates people, it nurtures better relationships and stronger performance. It’s less common to ask: What makes your organisation tick? This powerful question throws a light on what makes one organisation thrive and another derail. Every organisation has…
“Real dialogue is where two or more people become willing to suspend their certainty in each other’s presence.” David Bohm, physicist. It was a pinch-me moment to be in Toronto this month teaching dialogue skills to the Schmidt Science Fellows. Why would scientists even consider let alone invest in this approach? It’s made me reflect…
With the UK general election only a week away, our news streams and TV screens have been full of fractious discussions and accusation slinging. “Politican’s staff room squabbles” is how Rachel Cooke in The New Statesman summed up the recent TV election debates. After watching Rishi Sunak and Kier Starmer go head to head, she…
Ayesha’s voice sounded tight as she spoke. “I’m struggling and I wonder if you can help? It’s my boss. He speaks at 10,000 miles an hour and I can hardly get a word in. None of us can. We have team meetings that aren’t really ‘meetings’ at all.” This sounded familiar. Many of the managers…
Decades of research tells us that about half of organisational decisions fail to achieve their goals. They either unravel after a meeting has ended or have unintended consequences. Many meetings don’t end in decisions being made. As we all know, waiting to see what happens is often not an effective way to make a decision. Not to decide is to decide.
The news that King Charles has cancer has prompted messages of support from across the world. Rishi Sunak announced it has been ‘caught early’, and both Joe Biden and Donald Trump sent their best. Northern Ireland’s First Minister Michelle O’Neill and Deputy First Minister Emma Little-Pengelly expressed their good wishes as they start to work…
Management culture often makes a mess of meetings. Group think means conviviality trumps people telling the truth. Managers are disconnected from the people they serve and make decisions in a vacuum. When mistakes are made, the ‘blame game’ starts rather than managers seeking to learn from what has gone wrong. These dynamics have all played…
“Between what is said and not meant, and what is meant and not said, most of love is lost.” Gibran, K. (1923) The Prophet It hardly needs to be said that the world needs better dialogue right now. Without good dialogue, love is lost between partners, teams, organisations and nations. With fruitful dialogue, collaboration replaces ruthless competition or entrenched conflict….
Open communication is motivating for groups who need to innovate. To stimulate this, leaders in these disruptive times need a communication competence that fosters dialogue. As I said in my previous post: Leading change through dialogue is challenging, but not nearly as hard as trying to promote change without this. There are many obstacles to…
Leading change through dialogue is challenging but not as hard as trying to lead change without dialogue. To innovate during these fractured times, leaders must engage hearts not just minds, walk their talk, turn activists into allies, and have a bold vision without being domineering. With this approach, transformational change becomes possible. Authentic dialogue among…
Dysfunctional team dynamics are particularly problematic in today’s highly interconnected world. The problems facing leaders are too complex for any one person to solve. Challenges such as developing a purpose-driven, sustainable business strategy, cleaning up a supply chain and recruiting the best talent in a global marketplace are not limited to the borders of a…
Having been a consultant psychologist for nearly 20 years, I observe many leaders and managers facing communication challenges. Here are some of the comments I’ve heard from clients over the years: “We can talk but we can’t dialogue” “We tend to talk about each other rather than to each other” “All we do is talk!”…
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