Decades of research tells us that about half of organisational decisions fail to achieve their goals. They either unravel after a meeting has ended or have unintended consequences. Many meetings don’t end in decisions being made. As we all know, waiting to see what happens is often not an effective way to make a decision. Not to decide is to decide.
The news that King Charles has cancer has prompted messages of support from across the world. Rishi Sunak announced it has been ‘caught early’, and both Joe Biden and Donald Trump sent their best. Northern Ireland’s First Minister Michelle O’Neill and Deputy First Minister Emma Little-Pengelly expressed their good wishes as they start to work…
Management culture often makes a mess of meetings. Group think means conviviality trumps people telling the truth. Managers are disconnected from the people they serve and make decisions in a vacuum. When mistakes are made, the ‘blame game’ starts rather than managers seeking to learn from what has gone wrong. These dynamics have all played…
“Between what is said and not meant, and what is meant and not said, most of love is lost.” Gibran, K. (1923) The Prophet It hardly needs to be said that the world needs better dialogue right now. Without good dialogue, love is lost between partners, teams, organisations and nations. With fruitful dialogue, collaboration replaces ruthless competition or entrenched conflict….
Open communication is motivating for groups who need to innovate. To stimulate this, leaders in these disruptive times need a communication competence that fosters dialogue. As I said in my previous post: Leading change through dialogue is challenging, but not nearly as hard as trying to promote change without this. There are many obstacles to…
Leading change through dialogue is challenging but not as hard as trying to lead change without dialogue. To innovate during these fractured times, leaders must engage hearts not just minds, walk their talk, turn activists into allies, and have a bold vision without being domineering. With this approach, transformational change becomes possible. Authentic dialogue among…
Dysfunctional team dynamics are particularly problematic in today’s highly interconnected world. The problems facing leaders are too complex for any one person to solve. Challenges such as developing a purpose-driven, sustainable business strategy, cleaning up a supply chain and recruiting the best talent in a global marketplace are not limited to the borders of a…
Having been a consultant psychologist for nearly 20 years, I observe many leaders and managers facing communication challenges. Here are some of the comments I’ve heard from clients over the years: “We can talk but we can’t dialogue” “We tend to talk about each other rather than to each other” “All we do is talk!”…
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