When the stakes go up
As the Board members and I filed into the meeting room, the chattiness of the conversations over coffee that we’d just been having died down. The tone became more serious…
Episode 5: The Four Secrets to Navigating Difficult Conversations Successfully
In this episode following Sarah’s book launch at RADA in London, Sarah discusses with Jan Rakowicz (1) why she wrote her latest book Now We’re Talking (2) what makes conversations…
Calm and Bright: Navigating Difficult Conversations This Festive Season
As the end of the year approaches, the pressure ramps up. Between looming deadlines, social obligations, and festive preparations, many of us feel stretched thin and emotionally frazzled. A friend…
What are you not discussing?
Have you have been part of a meeting where the real conversation never happened? Have you been in a room where everyone was aware of what the real issue was…
Disagreeing agreeably
“Between what is said and not meant, and what is meant and not said, most of love is lost.” Gibran, K. (1923) The Prophet It hardly needs to be said that the world needs…
How to define and refine your purpose
Purpose powers individuals, teams and organisations. People go the extra mile, feel proud about their contribution and want to give their best. In a climate of ‘conscious quitting’, making work…
Turning down the heat
When it comes to talking together, emotional reactions scupper a difficult conversation. Whether tempers flare or walls of silence go up, defensiveness derails.
Why we need to talk (and how we can)
Having been a consultant psychologist for nearly 20 years, I observe many leaders and managers facing communication challenges. Here are some of the comments I’ve heard from clients over the…
How do we have effective feedback conversations?
Colleagues having a feedback conversation, Christin Hume ‘So much can happen in a single conversation’ a participant reflected at the Leading Systemic Dialogue programme I co-led last week. We were…
Call Up Your Courage
A few weeks ago I attended a packed out event in London called, “From the Roman Empire to Twitter: Why are we so afraid of outspoken women?” hosted by the…
It’s time to talk
I wonder if the following research surprises you. In 2008 Performance Coaching International surveyed 750 managers in public, private and voluntary sectors about how they addressed poor performance in their…
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