How can I draw on the intelligence of the people around me to improve decisions? How can I ‘read the room’ and disrupt ‘talking nice’, ‘talking tough’ or not talking at all? What can I do to change how my team talks together so that thinking together become possible?
Leaders who want to increase innovation and productivity are increasingly asking these questions. They recognize that whether they want to create an exciting vision, implement a new strategy, or make a better decision, it is by talking – and thinking – together that a better future emerges. In our rapidly changing and digitally connected world, the need to move forward in alignment with others has never been greater.
Changing our conversation is not, however, as simple as it sounds. Poor communication and ‘silo working’ costs organizations millions of pounds every day. Rivalry between departments, lack of trust in teams and unresolved conflicts between individuals all undermine performance.